Support is priority one.
Thank you for your investment in Rocket BlueZone! Excellent customer support is at the top of our list. Our team is committed to providing you with the support you need to get the most out of your Rocket Software investment. If you are a current Rocket BlueZone customer, please be sure to visit our Rocket Customer Care Portal. If you are taking one of our free test drives and need technical assistance, please read the pre-sales support paragraph below.
Pre-sales Support.
If you are evaluating or using one of our free or trial BlueZone product offerings and you need technical assistance, please use our pre-sales support form to obtain technical support.
Customer Support.
If you have purchased one of our products as a registered and licensed customer and need technical assistance, you can access the Rocket Customer Care Portal to:
- Get immediate answers to common technical questions from a knowledge base
- Download software updates
- Access documentation
- Open Technical Support request tickets ("cases")
- Check the status of open cases
- Review your closed cases
To access the full benefits associated with our Technical Support services, please login to the Rocket Customer Care Portal located on our main Rocket Software website.